Privacy Policy for Firstchoice Used Auto Parts LLC
PART 1: PRIVACY POLICY
Effective Date: March 1, 2026 | Last Updated: March 1, 2026
FirstChoice Used Auto Parts (‘Company,’ ‘we,’ ‘us,’ or ‘our’) is committed to protecting your personal information. This
Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an
order with us.
1.1 Information We Collect
We collect information you provide directly, including:
• Full name, billing address, and shipping address.
• Phone number and email address.
• Payment information (credit/debit card details — processed securely via our payment processor; we do not store full
card numbers).
• Vehicle information (year, make, model) provided for part compatibility purposes.
• Communications you send us via email, phone, or contact forms.
We may also collect information automatically when you use our website, including IP address, browser type, pages visited,
and referring URLs through cookies and similar tracking technologies.
1.2 How We Use Your Information
• To process and fulfill your orders.
• To communicate order status, shipping updates, and warranty/return information.
• To respond to customer service inquiries.
• To improve our website, products, and services.
• To comply with legal obligations.
• To send promotional communications (only with your consent; you may opt out at any time).
1.3 Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your
information with:
• Supplier/fulfillment partners — solely to process and ship your order.
• Shipping carriers (UPS, FedEx, USPS, freight companies) — to deliver your order.
• Payment processors — to securely process transactions.
• Legal authorities — when required by law, court order, or to protect our rights.
1.4 California Consumer Privacy Act (CCPA)
If you are a California resident, you have the following rights under the CCPA:
• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected
about you.
• Right to Delete: Request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: We do not sell personal information. However, you may request confirmation of this at any time.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise your CCPA rights, contact us at sales@firstchoiceusedautoparts.com or call 1-888-383-2439.
1.5 Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information from
unauthorized access, disclosure, alteration, or destruction. However, no transmission over the internet is 100% secure, and
we cannot guarantee absolute security.
1.6 Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may disable
cookies through your browser settings; however, some features of our website may not function properly as a result.
1.7 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal
obligations, resolve disputes, and enforce our agreements.
1.8 Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal
information from minors. If we become aware that we have inadvertently collected such information, we will delete it
promptly.
1.9 Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with an updated
effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
PART 2: TERMS OF SERVICE
Effective Date: March 1, 2026
These Terms of Service (‘Terms’) govern your access to and use of the FirstChoice Used Auto Parts website and services.
By placing an order or using our website, you agree to be bound by these Terms.
2.1 Acceptance of Terms
By accessing our website or purchasing from us, you confirm that you are at least 18 years of age, have the legal capacity
to enter into a binding agreement, and agree to these Terms in full.
2.2 Geographic Eligibility
Our services are available only within the contiguous 48 United States. We do not accept orders from Alaska, Hawaii, U.S.
territories, or international locations. Orders placed from ineligible locations will be cancelled and refunded.
2.3 Product Listings & Compatibility
Part descriptions, photographs, and compatibility information are provided for general reference. The customer bears sole
responsibility for verifying that any part is compatible with their specific vehicle before ordering. We reserve the right to
correct errors in product listings at any time.
2.4 Pricing & Payment
• All prices are listed in U.S. dollars.
• Prices are subject to change without notice prior to order confirmation.
• A non-refundable 4% processing fee applies to all credit card transactions.
• We accept payment methods listed at checkout. Payment must be received in full before orders are processed.
2.5 Order Acceptance
Placing an order does not constitute a binding contract until we confirm the order. We reserve the right to cancel any order
for reasons including but not limited to: part unavailability, pricing errors, suspected fraud, or inability to verify order details.
In such cases, a full refund will be issued.
2.6 Intellectual Property
All content on our website — including text, images, logos, and product descriptions — is the property of FirstChoice Used
Auto Parts or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce,
distribute, or create derivative works without express written consent.
2.7 Disclaimer of Warranties
Except as expressly stated in our Parts Warranty Policy, all products are provided ‘as-is’ without warranties of any kind,
express or implied, including warranties of merchantability or fitness for a particular purpose. Used auto parts have prior use
history, and their condition is limited to what is described at the time of sale.
2.8 Limitation of Liability
To the maximum extent permitted by applicable law, FirstChoice Used Auto Parts shall not be liable for any indirect,
incidental, special, consequential, or punitive damages, including but not limited to loss of income, loss of data, or vehicle
damage. Our total liability to you for any claim arising from a purchase shall not exceed the purchase price of the part in
question.
2.9 Dispute Resolution & Governing Law
These Terms are governed by the laws of the State of [Your State], without regard to conflict of law principles. Any dispute
arising from these Terms or your use of our services shall first be submitted to good-faith negotiation. If unresolved within 30
days, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration
Association (AAA), rather than in court, except that either party may seek injunctive relief in a court of competent jurisdiction.
2.10 Indemnification
You agree to indemnify, defend, and hold harmless FirstChoice Used Auto Parts, its officers, directors, employees, agents,
and suppliers from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to
your use of our services, violation of these Terms, or violation of any third-party rights.
2.11 Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your
continued use of our services following any changes constitutes acceptance of the revised Terms.
2.12 Contact
For questions regarding these Terms or our Privacy Policy, contact us at:
Email: sales@firstchoiceusedautoparts.com | Phone: 1-888-383-2439 | Hours: Monday–Friday | 9:00 AM – 5:00 PM
(EST)